Frequently Asked Questions

01 — Questions

Popular Questions

1. 01

   What is TrueHue?

   TrueHue is the brand used for digital printing inks. Ten ink categories, from DTF to UV, are offered under the TrueHue brand.

2. 02

   What areas does SKZ Digital work in?

   SKZ Digital is a technology company that brings digital printing inks, digital printing machines and technical service together under one roof.

3. 03

   How is ink and machine compatibility evaluated?

   Compatibility between the TrueHue ink series to be used and the machine is evaluated by the technical team both before and after installation.

4. 04

   How do I create a technical service request?

   By filling in the Service Request form, you can send your installation, maintenance, fault or technical support request directly to the technical service team.

   Request Service→
5. 05

   How do I get a quote for ink or machines?

   By filling in the Request a Quote form, you can send your request for ink, machines, or both directly to the sales team.

   Request a Quote→
6. 06

   Can I attach a file or image to the service request form?

   Yes, you can attach up to 5 files in PDF, JPG, PNG or WEBP format, each up to 10 MB.